1. Introduction
TalentMicro Innovations LLC and its affiliates ("TalentMicro", "we", "us") respect your privacy. This policy explains what information we collect when you use TalliteGPT and our other online services, how we use and protect it, and the choices you have.
This policy applies to information collected through TalliteGPT, including email and other electronic communications sent in connection with it. It does not apply to information collected by third parties, such as payment processors or sign-in providers, which have their own policies.
2. Your consent
By using TalliteGPT or creating an account you agree to this policy. If you do not agree, please do not use the service.
TalentMicro Innovations LLC, 108 13th Street, Wilmington, Delaware 19801, United States of America, is the controller of personal data processed through TalliteGPT.
3. Information we collect
We collect the following kinds of information:
- Account information: your name, email address and sign-in method, plus profile and preference settings you choose to add.
- Content you provide: conversations, documents, knowledge sources and agent instructions you create or upload, and questions you send to experts.
- Workspace information: workspace names, member roles and invitations.
- Billing information: your plan and subscription status. Card details are handled by our payment processor and are not stored by TalliteGPT.
- Technical and usage information: IP address, browser and device details, and usage counters such as the number of AI requests, used to run and secure the service.
- Enquiries: details you submit through our contact form.
4. How we use information
We use the information we collect to:
- Provide the service: answer your questions, generate documents, ground answers in your knowledge sources and connect you with human experts.
- Operate your account and workspace, including authentication, billing, plan limits and notifications.
- Keep the service secure, prevent abuse and keep an audit trail for workspaces that enable it.
- Respond to enquiries and provide support.
- Improve reliability and performance of the product.
5. AI processing
To produce answers, the content of your prompts, and any knowledge you attach, is sent to the AI model provider configured for the service. Model providers act as processors on our behalf. Workspace administrators control which knowledge sources are shared inside a workspace.
AI output can be inaccurate. TalliteGPT is not a substitute for legal advice; use a qualified human expert for decisions with legal or employment consequences.
6. Disclosure of information
We may disclose personal information in the following ways:
- To service providers that help us operate TalliteGPT, such as hosting, email delivery, payment processing and AI model providers, under appropriate confidentiality obligations.
- To experts, only the question and context you choose to send them.
- To other members of a workspace, according to the sharing settings you or your workspace administrators choose.
- When required by law, or to protect the rights, safety and security of our users and the service.
7. Retention and deletion
We keep your information for as long as your account is active or as needed to provide the service. You can export your data and request deletion of your account from your account settings; deletion removes your personal data except where we must retain it by law.
8. Security
We use physical, electronic and managerial safeguards appropriate to the sensitivity of the information, including access controls, role-based permissions, optional two-factor authentication and audit logging for workspaces. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal information, and to object to or restrict certain processing. Most of these are available directly in your account settings. For anything else, contact us using the details below.
10. Changes to this policy
We may update this policy from time to time. We will post the new version on this page and update the date at the top. Material changes will be communicated in the product or by email.
11. Contact us
For questions about this policy or to exercise your rights, email the Data Protection Officer at legal@talentmicro.com or write to TalentMicro Innovations LLC, 108 13th Street, Wilmington, Delaware 19801, United States of America.
Questions? Contact us.